Amy D.
I first met Jenna after she was hired at a popular Newport venue. I was in a tailspin because I’d contracted for our son’s 80-person rehearsal dinner well over a year out, only to learn that the second function director left hastily. When I asked to speak to the GM, I was told there was none; when I asked to speak to the owner, I was told he was out of state. Panic button! I asked to be transferred to ANYONE in special events.
Enter Jenna. I explained the situation in three fast minutes in a voice octaves higher. Jenna listened. She was calm, patient and respectful. When I asked how long she’d been on the job, she said 4 days! From that first conversation, she delivered on everything she promised. She got up to speed on the tasting and the event, from cocktails to hors d’oeuvres, to flowers, to wines, table configurations and linens and never asked the same question twice. She made it a PLEASURE and any worries I had about the venue or the details, fell away. Jenna, whom I’d dubbed “my go-to-gal,” orchestrated a beautiful event, service supreme, and not only was she was onsite the entire time, but I made a friend in the process
